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The Right Hardware & Software For Your SME: A Guide

No business can succeed in today’s technologically advanced age without the right hardware and software. Most modern-day companies rely heavily on hardware and software throughout the day and using the best and latest technology can help a company to succeed in many different ways. It can also be hard to know what the best hardware and software to use is because the technology is constantly improving. With this in mind, here is a guide to all the best and latest hardware and software that your business should be using. You might find that this helps your company to leapfrog the competition and run more efficiently.



First, you need to make sure that you and your team are working on devices that allow you to carry out your roles effectively. This will depend entirely on the operation and their specific role but it might include:

  • Desktop computers
  • Laptops
  • Tablets
  • Smartphones

Many businesses use a combination of the above which can be effective particularly if you allow remote working. The key to success with this is making sure that you are staying safe (more on this to come) and that collaboration is made easy.


External Hard Drive

Anyone who has lost data before knows just how frustrating, costly, and upsetting this can be. You need to make sure that you do not get caught out by backing up your work regularly to an external hard drive. This will provide another version if the original is damaged or lost and could save your company a fortune.


Network Server Solution

A network server will allow your business to support your database, email applications and various other files. You will need to work with a specialist to determine the best solution for your particular business based on your requirements.


Wireless Router

The internet is, of course, absolutely essential in any modern-day office. You need to invest in a high-quality wireless router that will allow people to easily connect to the internet wirelessly and provide a fast and stable connection – this will help to keep the operation running smoothly at all times.



A firewall is a vital investment for improving your business’s cybersecurity. This is a protective system that acts as a barrier between your computer network and the internet to protect you from hackers and other outside threats. As such an important item, it is important that you get your firewall from a specialist like Sonicwall Online so that you get adequate protection.


Office Suites

No matter what type of operation you run, it is likely that you will use some kind of word processor, spreadsheet software and presentation software. You will want reliability and consistency here which is why it is best to invest in a full office suite which will help you to get the basics of the work done each day.


Document Management

Leading on from this, in a time where people are creating and saving various different types of documents and using different devices it can be much harder to stay organized. High-quality document management software can help you to create, store, share, and edit documents no matter where you are to help the entire company to stay organized.


Accounting Software

One of the most important arms of any business is accounts. In addition to ensuring that you are keeping accurate records and filing your taxes correctly at the end of each financial year, this also provides you with a deep insight into the money coming into and out of the company. When you are able to see this, it allows you to make intelligent business decisions that will have a positive impact on your bottom line. While you could outsource accounting to a specialist, you can also use accounting software which can make it quick and easy to maintain accurate and up-to-date books.


Website Building

In today’s internet-drive age, the company website is hugely important and often the first point of contact with a potential customer. Website building software can make it quick and easy to design and maintain high-quality, attractive websites even without any prior experience.


Communication Software

Communication is vital to success in the world of business but this has become challenging in a time where people are often working remotely and/or on the move. It is for this reason why you need to have high-quality communication software in place so that it is easy to communicate remotely and even hold virtual meetings.


Project Management Software

Managing any sized project can be highly complex, stressful and time-consuming. It is made much easier with project management software which can provide you with the tools for planning, organising, managing and executing any kind of business plan. In addition to making it easier to carry out projects, this type of software can also improve the success rate of a project and help a company to deliver better results.


Antivirus Software

As previously mentioned, cybersecurity is a huge problem for businesses in all industries and an area that must be carefully considered. One of the best steps that you can take to protect your business and customers is to invest in high-quality antivirus software. You must then make sure that this software is always up to date and that you have regular scans scheduled.


Business Intelligence Software

Business Intelligence (BI) software is highly effective for helping a company to get a better understanding of their target customer. This type of software is capable of obtaining, analysing and reporting data relating to customer behaviour which enables a company to make important adjustments to the business model and know how to target their customers with precision.


Marketing Software

No business can succeed without excellent marketing as this is how you increase brand awareness and reputation. You could outsource your marketing to a specialist but it can also be simple and much more affordable to use marketing software. This software will provide you with the tools that you need to successfully execute advanced marketing campaigns and for expanding your reach. There are many different types of marketing software to consider, including email marketing, social media marketing and SEO and content marketing software.


Customer Service Software

In order for any company to attract and retain customers, they will need to have a positive reputation. There are many ways to develop a positive reputation but one of the most effective is to offer excellent customer service. This can be challenging particularly when you are a larger business, but customer service software can make it simple to manage, organise and track any customer queries or concerns. This will help you to stay on top of your customer service and ensure that you are able to help any customers that require it.

Every SME needs to have the right hardware and software if they are to run efficiently and compete with the larger brands in their industry. It can be hard to know exactly what you need particularly in a time where there are constantly technological advances being made but hopefully this guide will help you to invest in the right hardware and software. It is amazing the difference that this can make to your company and hopefully it will help you to streamline and boost sales.

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